Policy :: Triple 7 Cellular Inc.

Minimum order and Pricing:
Minimum order for retail customer is ten (10) dollars

First order for wholesale customer needs to be at least five hundred (500) dollars.

Ground:
Standard delivery for most items is about 3-7 business days (depending on location).

Next Day:
Scheduled delivery is the next business morning.

Economy
We offer a special promotion for larger orders.

Please Note:
All 2nd day and next day air orders must be placed before 1:00 PM EST; otherwise it will be shipped the next business day. All orders placed on Friday after 12:30 PM EST for 2nd day or next day air will be shipped on Monday.

Sales Tax:
New Jersey law requires us to charge sales tax on all orders sent within State of New Jersey. If you are a reseller, you must fax us your reseller certificate from the State of New Jersey and you will not be charged any sales tax.

Order Acceptance:
All orders are subject to final approval and acceptance by Triple 7 Cellular Inc. All orders remain the property of Triple 7 Cellular Inc. unless the customer pays the items in full.

Product Inspection:
Inspection of all items purchased from Triple 7 Cellular Inc. is the sole responsibility of the customer. This inspection must be made within ten (10) business days of invoice date. Triple 7 Cellular Inc. is not responsible for missing items after ten (10) business days of invoice date, regardless of error or fault. Products subjected to misuse or to abuse are not returnable.

This limited warranty covers all products sold over one (1) dollar. No returns will be allowed for discontinued models or for items sold at one (1) dollar or less. The warranty only covers defect in workmanship. The warranty does not cover for phone damage and/or car damage due to use of our product.
You must request and receive a RMA number within 10 days of invoice date.
RMA shipment must be received within 7 days from RMA issuance date.
All return products without authorization may be destroyed, rejected or returned to sender with freight collect.
Customer who requested RMA pays RMA shipping cost to our location.
All RMA products are subject to 25% restocking fee (no exception).
You must include the original invoice with the items you are returning. Make sure to specify on the invoice the reason for return and if you are looking for an exchange or refund. If you choose to have your items exchanged, please note the exact item you are looking for. Please be advised that after you receive your exchange you cannot return it any longer.
You are responsible for shipping charge to us, and refund or credit will only be applicable to the merchandise only.
Our Return Center will process your refund in the same form of payment originally used for purchase. You can expect a replacement or refund within 7 to 30 business days of our receiving your return.
Faceplates, Holsters, Housing, Keypads, Antenna Boosters, Belt Clips, All flashing accessories are non-returnable, non-refundable, and cannot be exchanged with other items.
Returned products which are determined to be not manufactured or sold by Triple 7 Cellular Inc will be destroyed at our discretion, unless return shipping is requested and paid for within 5 days of notification. Triple 7 Cellular Inc will issue an invoice for handling of such items.

Refused shipments:
All claims for incorrect shipment must be received within seven (7) days from the invoice date. Freight damage claims should be filed directly with carrier. If the purchaser refuses to accept shipment for any reason, Triple 7 Cellular Inc. is entitled to a twenty five (25) percent restocking fee from the total of the purchase.

Shipping:
Triple 7 Cellular Inc. will make every effort to ship the merchandise as soon as possible. We are not responsible for orders not shipped out on the date of order. All orders will be made via UPS unless otherwise specified. All risk of loss and damage in transit shall be borne by the customer. (I.e. lost packages from carrier leaving them outside of your location, because no one is available to accept, is customer's responsibility.)

Payment:
Acceptable payments for Cash On Delivery (C.O.D.) accounts are cashier's check, money order or company check. Personal checks and temporary checks will not be accepted.

Any returned checks to Triple 7 Cellular Inc. for "Non Sufficient Funds? (N.S.F.) or "Stop Payment" may jeopardize the company's privileges to pay on credit. A twenty (20) dollar service charge will be accessed to all N.S.F. checks and a twenty five (25) dollar service charge will be accessed to all checks placed on "Stop Payment?.

A late charge fee of 1.5% per month or fifteen (15) dollars minimum per month will be charged to all net term customers for past due accounts.